Privacy policy

1. Definition of Personal Information

In this Privacy Policy, “personal information” means personal information as defined under the Act on the Protection of Personal Information, including a person’s name, address, telephone number, email address, and other information that can identify a specific individual.

2. Information We Collect

In operating this website, selling products, and providing services, we may collect the following information as necessary.

• Contact information such as name, address, postal code, telephone number, and email address
• Transaction information such as delivery address, order details, purchase history, and order number
• Payment method, payment status, and other payment-related information
• Membership registration information, login information, and other account-related information
• Information provided by customers through inquiries, surveys, reviews, and similar communications
• Information relating to use of this website, including IP address, browser and device information, identifiers such as cookies, access date and time, and browsing history
• Other information necessary for us to provide products or services

3. Purposes of Use of Personal Information

We use the personal information we collect within the scope of the following purposes.

• To accept orders and perform operations relating to orders, including product production, arrangement, shipment, and payment processing
• To contact customers regarding order details, delivery, lead times, payments, and related matters
• To respond to inquiries, consultations, repairs, returns, exchanges, and other after-sales services
• To provide membership registration and member services
• To provide information about products, services, campaigns, events, and similar matters
• To send email newsletters and similar communications to customers who have registered or requested delivery
• To request and conduct surveys and reviews
• To plan, develop, improve, and enhance the quality of products and services
• To analyze the use of this website and improve usability and service quality
• To prevent and investigate fraudulent use, fraudulent orders, and other activities that may interfere with the safe operation of this website
• To take actions required by applicable laws and regulations
• For other purposes incidental to those listed above

4. Provision of Personal Information to Third Parties

Except as permitted or required by law, we do not provide personal data to third parties without the prior consent of the individual concerned.

However, we may provide personal information to service providers to the extent necessary to achieve the purposes of use, including for product delivery, payment processing, system operation, and other business operations.

5. Outsourcing and Use of External Services

To the extent necessary to provide products and services and operate this website, we may outsource all or part of our operations to delivery companies, payment service providers, system operators, email delivery providers, analytics providers, and other external service providers.

This website uses Shopify and other external services as its e-commerce platform. Customer information may be processed by these service providers to the extent necessary to provide their services.

When outsourcing operations that involve personal information, we appropriately select service providers and provide necessary and appropriate supervision.

6. Security Management of Personal Information

We take necessary and appropriate security measures to prevent leakage, loss, damage, unauthorized access, and other risks involving personal data.

We also endeavor to manage personal information appropriately by controlling access rights to personal data, managing devices and media used to handle personal data, implementing technical measures to prevent unauthorized access, educating employees, and appropriately supervising service providers.

7. Use of Cookies and Similar Technologies

This website may use cookies and similar technologies to improve customer convenience, retain login status and shopping cart information, analyze website usage, and improve services.

Information collected through cookies may include pages viewed, access date and time, browser and device information, IP address, and other information.

You can disable cookies through your browser settings. However, if cookies are disabled, certain functions of this website, including login and shopping cart functions, may not be available.

8. Analytics and Similar Services

We may use third-party analytics and other services to understand website usage, improve products and services, and consider marketing initiatives.

These services may use cookies and similar technologies to collect information about access to and browsing of this website. Information collected is managed in accordance with the privacy policies and other terms established by the respective service providers.

9. Retention Period for Personal Information

We retain personal information only for the period necessary to achieve the purposes of use or for the period required by law or other legitimate reasons. When personal information is no longer required to be retained, we endeavor to delete or dispose of it appropriately.

10. Disclosure, Correction, Deletion, and Other Requests

If you wish to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties regarding your personal information held by us, please contact the inquiry desk below.

After confirming that the request is made by the individual concerned, we will respond appropriately in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.

11. Changes to This Privacy Policy

We may revise this Privacy Policy as necessary due to changes in laws and regulations, changes to our services, or other circumstances.

If we make changes, we will notify customers by posting the revised policy on this website or by other appropriate means. The revised Privacy Policy will take effect when it is posted on this website.

12. Contact

For inquiries regarding this Privacy Policy, the handling of personal information, requests for disclosure or other rights, or complaints, please contact us at the following number.