Legal notice

Seller: NIDEC Music Box Museum (General Incorporated Association)
Person Responsible for Sales: 畠 博一
Address: 393-8503, 5805 Shimosuwa-machi, Suwa-gun, Nagano, Japan
Telephone: 0266-26-7300 (Please refrain from making inquiries by telephone.)
Fax: 0266-26-1044
Email: net-order-musicbox@nidec-instruments.com
Selling Price: Please refer to each product page.
Additional Charges: Shipping and gift-wrapping fees
Payment Methods:

  • Credit cards (VISA, MasterCard, JCB, American Express)
  • PayPay
  • Merpay
  • au PAY
  • Convenience store payment
    (FamilyMart, Lawson, Daily Yamazaki, Seicomart, Ministop)
  • Bank transfer

Payment Deadlines:

  • Credit card: Payment at the time of order
  • PayPay: Payment at the time of order
  • Merpay: Payment at the time of order
  • au PAY: Payment at the time of order
  • Convenience store payment: Within 3 days of placing the order
  • Bank transfer: Within 7 days of placing the order
    Bank account details
    Bank: Nagano-ken Shinkumi Bank
    Branch: Shimosuwa Branch
    Account: Ordinary deposit 8321504
    Account name: 一般社団法人ニデックオルゴール記念館

 Delivery Timing:

  • Varies by product type.
    (Please refer to the applicable lead-time information.)

Returns, Defective Products, and Cancellations:

  • If a product is damaged in transit, defective, or different from the item ordered, we will bear the return shipping cost.
  • Please contact us by email within 7 days of receiving the product.
  • We do not accept returns for reasons of customer convenience, such as ordering the wrong item or the product being different from what you expected.
  • If you refuse delivery, you will be charged round-trip shipping costs, handling fees, and other applicable charges.