Legal notice

Sold by:NIDEC Music Box Memorial Museum
Sales Manager:Takeshi Nomoto
location:393-8503, 5805 Shimosuwamachi, Suwa District, Nagano Prefecture, Japan
telephone number:0266-26-7300(Please refrain from making inquiries by phone.)
Fax number:0266-26-1044
email address:net-order-musicbox@nidec-instruments.com
*Please refrain from sending emails unrelated to the Music Box Gallery.
Sales price: Please refer to each product page
Required fees other than the product price:&Shipping and handling fees (330 yen)
Payment method and timing:

[Credit card payment]

  • &
Payment will be confirmed when your order is completed. *It may take a few days for your payment to be confirmed.

 [Cash on delivery]...Yamato card payments cannot be used for made-to-order products.

*Cash on delivery payments are temporarily suspended due to circumstances.

[Bank transfer]

  • Please transfer the amount stated in the confirmation email we send you.
  • Please make payment within 7 days of placing your order.
  • If we are unable to confirm your payment within the deadline, we may cancel your order.
  • For made-to-order products, production will begin after payment is confirmed.
  • If the name of the person placing the order and the name of the person making the transfer are different (net-order-musicbox@nidec-instruments.comPlease contact us first. We will not be able to prepare the product until we receive your confirmation.
  • Transfer account

Bank name: Nagano Prefecture Credit Union
Branch name: Shimosuwa Branch Account number: Regular 8321504
Name:NIDEC Music Box Memorial Museum

[Cash on delivery]

  • This offer cannot be used for purchases over 300,000 yen.
  • In addition to the product pricecommissionYou will be responsible for the following costs.
  • Please pay cash directly to the delivery driver when the product is delivered.
  • If you do not receive the product, we will charge you the shipping and handling fees, and we will not be able to accept any future orders from you.

 Product delivery time:

  • &Made-to-order products will be announced after your order is placed.
  • For products other than made-to-order products,Or from payment3We will ship within business days.

Returns, Defective Products, and Cancellations:

  • If the product is damaged during shipping, is defective, or is different from the product you ordered, we will cover the return shipping costs.
  • Please contact us by email within 7 days of receiving the product.
  • We cannot accept returns for any reason other than customer convenience, such as ordering the wrong item or the product being different from what you expected.
  • If you refuse to accept the item, we will charge you for the round-trip shipping costs and handling fees.