ORPHEUS CARE GUIDE
Orpheus Music BoxCare Guide
Preserving precious melodies for years to come. From daily cleaning to winding and storage tips, this guide provides easy-to-understand care instructions to help you enjoy your music box for a long time.
The explanations for winding and stopping positions apply to wind-up cylinder music boxes. Please also refer to the instruction manual included with each product for operation methods and care.
If you are experiencing unusual noises or malfunctions, click here.
Three Essential Care Basics to Remember
-
Care Gently wipe with a soft cloth.
Dry wiping is standard for the exterior. Do not use detergents or alcohol.
-
Usage Do not force the mainspring.
If you feel resistance when winding, do not apply further force.
-
Placement Avoid direct sunlight and humidity.
Avoid direct sunlight and high temperatures/humidity, and be careful not to let it get too dry.
Daily Use
Things to be aware of when winding the mainspring and when finishing a performance.
Winding the mainspring
If you feel resistance, do not force the winding. Winding too tightly can put a strain on the internal mechanism and cause damage.
Minimize remaining winding tension
Play the music box until the end as much as possible to minimize the remaining tension in the mainspring. Leaving it wound for a long period can put a strain on the parts.
Stop at the end of a musical phrase.
Wherever possible, stop between the end of one musical phrase and the beginning of the next. The guideline is a position where the cylinder pins are not touching the metal teeth (comb teeth) that produce the sound.
Stopping with the pins touching the comb teeth may affect the tone and parts. Please follow the instructions in the included manual for stopping operations.
Exterior Care
For the exterior, such as the wooden case and acrylic parts, gentle dry wiping is the basic method.
Wipe lightly with a soft cloth.
Use a soft cloth such as a spectacle cleaner or microfiber cloth and wipe gently without applying force. For fingerprints and light dirt, start with dry wiping.
Wring out the cloth thoroughly and leave no moisture.
Use a cloth lightly dampened with water and wrung out thoroughly, ensuring no moisture remains on the surface. Excessive wetting can cause warping of the wood and rust on metal parts.
Do not scrub the patterned areas vigorously.
Clean delicate inlay work made of combined wood without scrubbing vigorously. Gently brush off dust from the exterior with a soft brush.
Do not use detergents or alcohol.
This may cause the paint to peel or the luster to be lost. If dirt does not come off, do not scrub vigorously, and consult the store where you purchased it or our store.
This guide is for exterior care. Do not attempt to clean or lubricate the internal mechanism yourself.
Placement & Storage
Both the wooden case and the internal mechanism are affected by sunlight and humidity.
Avoid direct sunlight and high temperatures/humidity.
Avoid using or storing in direct sunlight or in locations with high temperatures and humidity. This can lead to discoloration and deformation of the wooden case, changes in tone, and rust on metal parts.
Maintain humidity between 40-60% as a guideline.
Be mindful of not only humidity during the rainy season but also excessive dryness in winter. Use dehumidifiers or humidity control agents according to the environment of the storage location.
Even when not in use for a long time, play it occasionally.
Wind and play the music box lightly a few times a year to prevent internal parts from seizing. If you notice any abnormal movement or sound, do not force it and consult us.
Troubleshooting & Repair Inquiries
If you feel something is "different than usual," do not force it and consult us.
- Doesn't move
- Makes an unusual sound
- Cannot wind the mainspring
Please stop operating it first and contact us.
Do not force the mainspring, or attempt to disassemble or lubricate it yourself.
Please contact the store where you purchased it or our store. We accept consultations regarding Nidec Instruments products.
Information to provide when contacting us
Please provide the product name/model number, the symptoms you are concerned about, and when they started, to the extent you know. If purchased from our store, including your order number will facilitate faster verification.