SHIPPING GUIDE

Shipping & Delivery in Japan

This page explains regional shipping rates and estimated delivery times after dispatch for orders delivered within Japan by Orgel Gallery. Please check the time until your item is shipped separately from the delivery time after shipment.

Free Shipping Orders of ¥11,000 (tax included) or more
Standard Carrier Yamato Transport
After Shipment 1–2 days

BEFORE YOU CHECK

Check these two time periods when planning your delivery date

The delivery estimates on this page refer to the time from dispatch to arrival. Please check each product separately for its shipping schedule, including made-to-order, quick-ship, and same-day shipping items.

STEP 01 Order

We confirm your product, melody, personalization, payment method, and other order details.

STEP 02 Preparation, Production & Shipment

The time before shipment varies by product.

STEP 03 Delivery

After shipment, delivery generally takes 1–2 days depending on the region.

Want to know when your item will ship?

For estimated shipping times by product category, please see “Lead Time & Shipping Schedule” If a product page shows a specific estimated ship date, that information takes precedence.

SHIPPING RATES

Regional shipping rates and delivery estimates after shipment

Shipping fees vary by destination. The delivery times below are estimates from the date your order is dispatched from our store.

Free Shipping
Orders totaling ¥11,000 (tax included) or more

We cover the shipping fee for orders totaling ¥11,000 (tax included) or more.

Hokkaido

Hokkaido

¥1,342tax included

After shipment: 2 days

Northern Tohoku

Aomori, Iwate, Akita

¥946tax included

After shipment: 2 days

Southern Tohoku

Miyagi, Yamagata, Fukushima

¥825tax included

After shipment: 1–2 days

Kanto & Chubu

Tokyo, Kanagawa, Saitama, Chiba, Ibaraki, Tochigi, Gunma, Yamanashi, Shizuoka, Aichi, Mie, Gifu, Nagano, Niigata, Toyama, Ishikawa, Fukui

¥825tax included

After shipment: 1 day

Kansai

Osaka, Kyoto, Hyogo, Nara, Shiga, Wakayama

¥946tax included

After shipment: 1 day For time-slot delivery, 2:00 p.m. or later is recommended

Chugoku & Shikoku

Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi

¥1,078tax included

After shipment: 2 days

Kyushu

Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima

¥1,342tax included

After shipment: 2 days

Okinawa

Okinawa

¥1,606tax included

After shipment: 2 days Delivery times may vary for remote islands and some areas

* Delivery times are general estimates and may vary due to weather, traffic conditions, carrier congestion, or the destination area.

DELIVERY INFORMATION

Shipping methods and delivery time slots

Shipping

Our standard carrier is Yamato Transport. We cannot accept requests for a specific carrier.

  • Delivery may be delayed due to weather, traffic conditions, peak periods, or other circumstances.
  • Delivery estimates refer to the time after shipment and do not include production or preparation time.
  • Some areas and remote islands may require additional delivery time.

Available Delivery Time Slots

If you would like to request a delivery time slot, choose from the options below. Availability may vary by region and delivery conditions.

  • Morning (8:00 a.m.–12:00 p.m.)
  • 14:00~16:00
  • 16:00~18:00
  • 18:00~20:00
  • 19:00~21:00
About morning time-slot requests for Kansai and some other regions

Even in regions where next-day delivery is normally available, selecting a morning time slot may prevent delivery on the earliest possible date. If your order is urgent, please choose a time slot from 2:00 p.m. onward or select no time preference.

NEED IT BY A CERTAIN DATE?

Need your order by a specific date?

If you have a required use date or preferred delivery date, please check both the product’s estimated ship date and the delivery time after shipment shown on this page If you are unsure, please contact us before placing your order.