About AI Concierge

On this site, our AI-powered interactive assistant, the "AI Concierge," will help you find the perfect music box. Just tell the AI the song title you're looking for, your budget, or the gift's purpose, and the AI will select and suggest the most suitable products, just like your own personal assistant.

⚠️ Important Notes (Disclaimer)

The AI Concierge is currently in beta testing. Please be aware of the following points:

  • Accuracy of Responses: While the AI strives to learn the latest information, due to its nature, it may sometimes provide incorrect information (erroneous guidance) regarding product details or available song selections. When making a purchase, please always check the details on each product page and official announcements.
  • Procedures and Individual Support: The purpose of this service is to "guide you to products." It is not possible to confirm orders, change or cancel order details, determine returns or exchanges, or obtain individual quotes (custom arrangements) through the AI chat screen. For these inquiries, please contact our "Customer Service Desk (Specialized Staff)."
  • Entering Personal Information: Please do not enter personal information such as your name, address, phone number, or credit card number into the chat screen.

💡 Find the perfect music box for you

Simply tell us what you're looking for, such as "Do you have any wooden music boxes with Ghibli songs?" or "I'm looking for a wedding gift under 10,000 yen," and we'll suggest the perfect product. You can efficiently find products from the countless combinations of "cases" and "songs."

📱 How to Use

  • How to Use: Click the icon displayed in the bottom right corner of the screen to open the chat window. Enter your questions in the input field using natural language, as you would in a normal conversation.
  • When you want to restart the conversation (RESTART button): The AI remembers the flow of the previous conversation. If you want to change the topic or reset the conditions from the beginning, press the "RESTART" button above the input field. This will reset the conversation, allowing for smoother new guidance.

💬 About Feedback

Thank you for using the AI Concierge.
We are continuously improving our service to provide everyone with a pleasant shopping experience. To ensure customers can use the service with peace of mind, our development and operations team may review and analyze conversation content.

Please share your opinions and feedback directly in the chat screen, such as "It would be easier to find if it did this" or "I'd like to see this kind of guidance." Your valuable feedback will lead to a better service.

We will continue to expand functions and improve service quality. Please feel free to use the AI Concierge.